Next to knowledge, there are soft skills

Being in the business of customer contact, soft skills are essential.

I have come home. And am looking for a job opportunity in the USA.

My skills are plenty, as life has a way of teaching many as you go along. My soft skills grew just the same way. They got sharpened as I use them on a daily basis:

• I can learn, maintain, and operate all processes associated to tasks. If there are company specific procedures I can quickly pick them up and integrate them.

• Time management is a trait I have since an early age. I am reliable and on time. And meet deadlines. If I cannot, I will let all involved now in a timely manner.

• I believe customer experience must be positive as it leads to a higher retention rate. This includes being friendly, having an open and listening nature and an empathic mind set.

• I also have strong computer and business skills.

• With my open nature, I can integrate well in preexisting team structures as well as work within in other settings as remote and or set time lines.

• I love learning, which equips me with a curious nature, and the prerequisites to quickly learn new subjects.

• Strong skills in front desk operations, including appointment scheduling and customer service.

• Gather, document, and maintain accurate and up-to-date records of all customer interactions. Data Entry is the basis of all customer support activity. I have experience in many CRMs, including but not limited to Sales Force, Beacon, SAP.

• I respond to customers inquiries regarding billing and any inquiries as well as providing technical support.

These are just a few I have adapted into my skill set. I can adapt to much more.